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ResQgeek

May 2024

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Perhaps it is a generational thing, but it feels like the newer employees at my office have a different understanding about what constitutes an acceptable level of effort in performing their duties than I do.  I come to this realization based on conversations I’ve had with some of these employees directly and based on general statements my supervisor has made.  For many of these newer employees, they are satisfied if they can satisfy the minimum level of acceptable performance (as defined in our Performance Appraisal Plan).  While the plan includes financial incentives (i.e., awards) for achieving defined levels of exceptional performance, these employees don’t seem to find these to be sufficient motivation to put forth the extra effort.  They argue that they can make more money by working overtime at the minimum acceptable performance level.


I simply cannot understand this mindset.  For me, achieving the higher performance levels is a matter of pride.  While it is nice to get a bonus in my paycheck at the end of the year, that really isn’t my primary motivation.  I believe in always giving my best effort, and I would feel like I was cheating if I gave anything less than that.  I suspect that this approach to the job is part of the reason my supervisors and colleagues seem to respect me so much.  This translates into a great working relationship with them, one that allows me a great deal of autonomy, which helps minimize the stress related to the job.


I have made efforts to explain to some of these newer employees how putting forth your best effort each and every day can help foster positive relationships with supervisors and colleagues, which in turn can smooth the path for a long and enjoyable career.  Some seem to get it, and make an effort to change, but there are others who just don’t seem to get it.  I wonder why.

(no subject)

Date: 2016-09-15 09:58 am (UTC)
From: [identity profile] 6of8.livejournal.com
I agreed with the basic concept of your original post, but I have to say that my personal experience is more along the lines of Melydia's. You and I are the same generation and I was raised to never give less than 110%, no matter what.

However, my current job has gradually eroded that -- which is a large part of the reason I am looking for something new. My current job expects a minimum of 150% all of the time (with no allowance for sickness or vacation in the quota) just to be considered "fully successful". Doing a half-a**ed job and passing the buck can actually get you to "outstanding achievement" level, because no one in management cares if you do your cases well, only how many. That means more work for other people down the line, but can get you a bonus and qualify you for available OT.

Whether or not you do extra, 99% of the time means nothing. It completely depends on who your direct supervisor is. My current supervisor is the best I have had in seven years (there have been five others) but he is not inclined to schmooze his superiors in order to nurture his own career, let alone the careers of his people, which is what it takes. Oh, and have I mentioned that I get no credit for the work I have completed until the next person on the food chain has done their own work on the case?! And they are in a position to sit on your work product for as long as they want, as long as they move a sufficient number of the total work they get from the six to ten people below them.

After a while, you wonder why you even bother. I have decided to sacrifice quantity (the big push at my office) for quality. But that means that to keep my job, during the 4th quarter I'm working off the clock more hours in the week than I am on the clock. And I will be lucky to achieve "fully successful".

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