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October 2017

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 This was our Costa cruise experience, and frankly we found it a bit disappointing. While I wouldn't exactly say that we are experts at the cruise ship thing (this was my sixth cruise and my wife's eighth), we have enough prior experience to have developed certain expectations. And in a couple a significant ways, Costa fell a bit short of what we have come to expect.

Our biggest disappointment was with the food. We ate dinner in our main dining room each night, with wonderful tablemates. While the food was okay, that's really all it was.  I don't expect great food on the buffet, but I have come to expect that the dinner offerings in the sit down restaurants to be somewhat more memorable. That really wasn't the case here.  Not that it was bad, but it seemed entirely pedestrian. In addition, the breakfast service in the restaurant really wasn't significantly better than the buffet, and we heard that the lunch service left much to be desired as well (we never ate lunch in the restaurant).

Beyond the underwhelming quality of the food, we found the availability of food to be lacking as well. To the best of my recollection, every other ship I've been on has had some form of food available pretty much all day, at least until midnight. That wasn't really the case on the Favalosa, where the the buffet closed at 9:00 pm. Our dinner was during the early seating (which was fine, since we normally eat early), but after the evening show the first night, I was in the mood for a light snack before bedtime, and wa disappointed to find the buffet already closed. There were places on the ship where food was available later than 9:00 pm, but they all required payment of additional fees.

They also didn't have many options beside the buffet.  Most of the other ships I've been on have a deli/sandwich station and a pizza station where you can get made to order sandwiches or fresh pizza. The Favolosa had these as well, but they were charging an extra fee. I still can't really wrap my mind around having to pay extra for pizza on an Italian owned ship!

We weren't alone in feeling that the food quality and availability was lacking. Our tablemates at dinner also expressed similar sentiments, as did a few others we met on the cruise. Admittedly, our sample size is small and biased towards English speakers, but it reassures me that we weren't the only ones to note these issues.

Finally, we found that language was a little bit of an issue for us.  We knew that this was an Italian ship, and that we, as Americans, were likely to be a minority on the ship. That really didn't bother us. It was actually kind of fun to listen to all the languages around us, and to watch the ships staff interact in multiple languages.  However, it was disappointing to have two of our shore excursions cancelled because not enough people signed up for them in English.  Since most of our other tours were bilingual, we assume that this meant that the tour didn't have enough English requests for an English only tour, and that there wasn't a bilingual guide available for that particular itinerary. We did book a different tour for Kristiansand, but our choice was extremely limited, so when our tour for Aarhus was canceled and there was only one other choice available, we decided just to explore the city on our own. That worked out fine, but still, it was disappointing to spend the time researching and booking excursions only to have them cancelled once we were aboard the ship.

Based on this experience, I think we will be reluctant to book a Costa cruise again, unless the itinerary is one we really want to do and it isn't available from another company. I don't regret this cruise, since it took us to some spectacular places and we saw amazing things, but the ship itself left us feeling a bit disappointed, and we'll be looking for a better overall experience on our next cruise.
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Date: 2017-06-18 01:01 pm (UTC)
elhamisabel: (Default)
From: [personal profile] elhamisabel
I've never been on a cruise so I have no experience. But I think once you've done a handful (as you have), you know what you can expect.

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